Frequently Asked Questions

Yes. We offer FREE standard shipping on every order shipped within the United States, with no minimum purchase required.

Once your order ships, you will receive a confirmation email with your tracking number and a direct link to the carrier. You will also receive an out-for-delivery notification on the day your package arrives.

We accept returns within 30 days of delivery, provided the item is unworn, unwashed, and in its original packaging with all tags attached. Full details are in our Returns & Refund Policy.

Once we receive and inspect your return, we issue the refund to your original payment method within 3 business days. Depending on your bank, funds may take an additional 5–10 business days to appear on your statement.

Absolutely. We offer free exchanges on unworn items within 30 days of delivery (excluding return shipping for change-of-mind requests). Just email us with your order number and the size or color you'd like instead.

We accept Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Shop Pay, and PayPal. All transactions are SSL-encrypted and processed by PCI-DSS compliant providers.

We follow standard US sizing. For best fit, refer to the size guide on each product page. If you're between sizes, we recommend sizing up for a more relaxed feel.

The fastest way is to email support@motion-addict.com. You can also use the form on our Contact page. Our US-based team replies within 24 hours on business days.